Terms of Service

1. The Service

Relay-9 is a Bring-Your-Own-Device (BYOD) pitch-calling and analytics application for baseball and softball. The Service delivers pitch calls from a coach's phone to Bluetooth audio devices and paired smartwatches and provides related analytics features.

You are solely responsible for confirming that use of electronic communication devices is permitted under the rules of your league, association, tournament, or sanctioning body before using the Service in competition. EightyOne18 makes no representation that use of the Service is permitted in any particular league or event.

2. Accounts and Eligibility

You must create an account to use certain features of the Service. You agree to provide accurate information, keep your credentials secure, and notify us of any unauthorized use of your account. You are responsible for all activity under your account.

The Service is intended for use by adults (coaches and team administrators). You must be at least 18 years of age to create an account.

3. Subscriptions, Free Trial, and Billing

Plans

Relay-9 offers auto-renewing subscription plans: Relay-9 Pro ($9.99/month or $99.99/year) and Relay-9 Pro Plus ($19.99/month or $199.99/year). Prices are in U.S. dollars and may change; any price change will apply only to subsequent billing periods after notice as required by the applicable app store.

Free Trial

Every plan (Pro and Pro Plus, monthly and annual) begins with a 14-day free trial on both iOS and Android. On day 15, you will be automatically charged through your app store account (Apple App Store or Google Play) for the plan you selected, unless you cancel before the trial ends. You can cancel at any time during the trial through your app store subscription settings and you will not be charged.

Billing and Auto-Renewal

All subscriptions are billed through the Apple App Store or Google Play, not by EightyOne18 directly. Subscriptions renew automatically at the end of each billing period unless canceled at least 24 hours before the end of the current period through your app store subscription settings. Deleting the App does not cancel your subscription.

Refunds

Because billing is handled by the app stores, refund requests are governed by the refund policies of Apple (for App Store purchases) and Google (for Google Play purchases) and must be submitted through those platforms. EightyOne18 does not process payments and cannot issue refunds directly for store-billed purchases, except where required by applicable law.

4. License and Acceptable Use

Subject to these Terms, EightyOne18 grants you a limited, non-exclusive, non-transferable, revocable license to use the App on devices you own or control for your personal or internal team use.

You agree not to:

• Copy, modify, distribute, sell, lease, or sublicense any part of the Service;
• Reverse engineer, decompile, or attempt to extract the source code of the App;
• Use the Service in violation of any applicable law, regulation, or the rules of a league or sanctioning body;
• Interfere with or disrupt the integrity or performance of the Service;
• Access the Service to build a competing product or service.

5. Your Content and Data

You retain ownership of the data you enter into the Service (rosters, pitch libraries, session data, analytics). You grant EightyOne18 a license to host, process, and display that data solely to provide and improve the Service.

Our collection and use of personal information is described in our Privacy Policy.

6. Intellectual Property

The Service, including all software, designs, text, graphics, logos, and trademarks (including "Relay-9" and "EightyOne18"), is owned by EightyOne18 LLC or its licensors and is protected by intellectual property laws. No rights are granted to you other than as expressly set forth in these Terms.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. EIGHTYONE18 DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT PITCH CALLS WILL BE DELIVERED WITHOUT DELAY OR FAILURE.

The Service depends on third-party hardware, Bluetooth connectivity, and device operating systems that are outside our control. Analytics and AI-generated insights are informational aids only and are not a substitute for coaching judgment.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EIGHTYONE18 LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. IN NO EVENT SHALL EIGHTYONE18'S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Termination

You may stop using the Service at any time; cancel any active subscription through your app store to avoid further charges. We may suspend or terminate your access to the Service if you violate these Terms. Sections that by their nature should survive termination (including Sections 6–8 and 10) will survive.

10. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in [COUNTY, TEXAS - confirm venue], and you consent to personal jurisdiction in those courts.

[OPTIONAL - arbitration / class-action waiver clause: review with counsel and insert or delete before publishing.]

11. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date at the top of this page and, where required, provide additional notice. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

12. Contact Us

Questions about these Terms? Contact us at support@eightyone18.com.